ZC Sterling Insurance Company Complaints and Reviews

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ZC Sterling Insurance Company
Main address: 210 Interstate North Parkway 30339 Atlanta GA
1.800.660.4539, 1.800.822.2997, 770.690.8240,
  • 6 complaints
  • $4K claimed losses
  • $668 average
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  • Jan 27, 2011
  • Property Insurance
  • Bellevue, Washington
  • Homeowners Insurance
  • 4
  • 25

I have zc sterling. During hurricane Ike, they only gave us enough to patch things up. 2 years later I have a hole in my roof and an even bigger hole in the ceiling. I have filed a suit against them and now they are giving the attorneys the run around. There are 7 other families who have flled suit and they do not want to pay the settlement. They are not to be trusted. The attorneys settled the... Read more

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  • Dec 08, 2010
  • Property Insurance
  • Richmond, Virginia
  • Bad Insurance Company
  • 1
  • 27

i had a break in november 20th. today is december 8th and zc sterling has not yet resolved the claim. when you call you are made to feel like a criminal and the customer services sucks. the only positive experience was with my local adjuster who was very kind, responsive and kept me up to date with everything he was doing. he was done in two days and i still have had no resolution. i had to... Read more

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  • Oct 05, 2010
  • Property Insurance
  • Washington, District Of Columbia
  • Bad Insurance Company
  • 14

ZC Sterling is unfair, cheap and biased. They kept me waiting for a year and a half and then sent someone out to do a quickie inspection on what is obvious to Stevie Wonder to be wind damages and wrote it off as neglect. Hello, Hurricane Ike was almost over two years ago, so they just waited and waited and then called it neglect on my part. What did they really ecpect to find after that long. ... Read more

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  • May 06, 2010
  • Property Insurance
  • Orlando, Florida
  • Insurance Claim Payment
  • 16

I have been dealing with an insurance claim from zc sterling, for 8 months now. The issue at hand is sinkholes on property. They turned the claim saying the people they sent to inspect found no activity, second claimed turned down via letter from them stating that the claim was denied due to them not having the money to pay the claim,so I hired an adjuster, who then hide a company to REALLY... Read more

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  • Oct 31, 2008
  • Property Insurance
  • Houston, Texas
  • Bad Insurance Company
  • 9

This company has a contract with mortgage companies where if you are even 1-2 days late in your payment your mortgage servicer adds high risk insurance through ZC Sterling onto your mortgage and ZC Sterling is paid from the proceeds of your escrow, which may run your escrow into a negative balance. This company should be put out of business due to their "seedy" practices of collecting monies... Read more

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  • May 07, 2008
  • Property Insurance
  • Lithonia, Georgia
  • Home Insurance
  • 20
  • 62

We have insurance for our home with this company. On Feb. 23, 2008 we had water damage filed a claim, and to date they have not paid us anywhere close to the estimates they said we had to get. They gave us the runaround, had an adjuster sent out who only showed up 2 weeks later, that was unresponsive, and then the office passes us from one person to another whenever we call. We are in the... Read more

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